ONYX BUCKET BAG

Our Onyx Bucket Bag is woven by highly skilled artisans, rediscovering artisan traditions and using them to express our distinctive vision of the region's enduring heritage in a luxurious, unique, fun and versatile way.

 PRE-ORDER, THIS PIECE TAKE 40-45 DAYS TO BE MADE

• Main fabric: 100% Viscose
• Lining: 100% Polyester
• Made in Colombia.

CARE INSTRUCTIONS

To preserve the beauty and quality of your piece, we recommend the following care:

• Store your garment in a protective garment bag to prevent tangling with other pieces.
• Dry clean only when necessary. Avoid contact with water, as it may damage the garment.
• Gently steam before wearing to enhance its drape and restore its natural shape. For fringed pieces, steaming can also help refine their appearance.
• Do not use a traditional iron.
• Handle with care to preserve the delicate craftsmanship of your piece.

MADE TO ORDER

Each Palma Canaria piece is thoughtfully handcrafted in Colombia using traditional artisanal techniques.

Our made-to-order garments require approximately 40–45 days for production before shipping. This timeframe reflects the care, precision, and craftsmanship behind every piece.

SHIPPING

We offer international shipping. Shipping costs and available delivery options are calculated at checkout based on your destination.

Please note that delivery times are additional to the production period. Any applicable customs duties or import taxes will depend on the destination country.

For questions regarding your order or delivery, please contact us at info@palmacanaria.co.

MADE-TO-ORDER GARMENTS

As our handcrafted macramé garments are made individually to order, we do not accept returns or exchanges for change of mind, size selection, or personal preference, except where required by applicable law.

We encourage you to carefully review our size guide before placing your order.

BAGS & ACCESSORIES

Eligible bags and accessories may be exchanged within 30 days of purchase, subject to the following conditions:

• Items must be unused, in their original condition, and free from alterations.
• Exchanges are accepted for accessories only.
• Exchanges must be for an item of equal or greater value. Any price difference must be covered by the customer.
• Items purchased on sale or promotion are not eligible for voluntary exchanges.

We do not offer refunds for change of mind, except where required by applicable law.

QUALITY & CRAFTSMANSHIP

We stand behind the quality of our craftsmanship.

If you believe your piece has a manufacturing defect, please contact info@palmacanaria.co with your order details, purchase date, and clear photographs of the issue.

Our team will review your request and provide guidance on the next steps.

Please note: Normal wear and tear, improper care, accidental damage, and alterations are not considered manufacturing defects.

Your statutory consumer rights remain unaffected.

We're here to help you find your perfect Palma piece.

For inquiries or personalized assistance, reach us at info@palmacanaria.co.